- Australian first finance technology and fulfilment solution to increase dealership finance penetration and streamline the customer experience.
- YOUx's new offering turns every dealer touch point into a potential finance opportunity with, a first of its kind, customer self-served finance journey - available in the dealership and 24/7 on the dealership website.
- Combining an easily integrated dealer website application, finance management platform and QR-code-activated collateral suite. Helping to generate finance leads around the clock.
- YOUx's back-end proprietary waterfall and powerful lender matching technology increases finance penetration while also protecting dealer floorplan agreements.
- The technology also supports in-app conditional pre-approvals. Accurately qualifying customers in seconds. Saving precious time for customers and business managers, as well as fast-tracking the deals that lenders want and not the ones they don't.
- YOUx finds safe efficiencies, increasing data integrity, security, accuracy and customer conversion while reducing approval times and eliminating physical paperwork.
In a local first, Australian finance technology and fulfilment company YOUx will launch a suite of new, online and in dealership products designed to streamline finance services for automotive customers, OEM manufacturers, dealers and lenders.
YOUx's suite of products has been designed to help OEM manufacturers, dealers and lenders, service their customers' financing needs more quickly, securely and accurately than ever before.
From online to in dealership right through to back-of-house finance management, the YOUx dealer product stack includes YOUxScan, YOUxApply, YOUxManage and YOUxLodge to help increase revenues, find lending solutions for customers and lower the cost of business.
Simon Penhaligon, Chief Executive Officer and Co-Founder of YOUx said, "The YOUx dealer finance technology and fulfilment product stack launches at a pivotal time when dealer finance margin pressure has never been higher. To maintain profitability, dealers must acknowledge changing buying behaviours and embrace a digital approach."
"YOUx products have been developed with a single mission: to increase finance penetration at the point of sale. To improve the quality of leads and enrich finance opportunity data, YOUx uses a range of customer, vehicle and 3rd party data bureau information to present customers with their own personalised finance marketplace, including wholesale funding lines. Reducing customer declines and associated decline fatigue is key to increased finance penetration rates and successful outcomes."
"YOUx's entire dealer product stack maintains compliance with point of sale and serves approvals to customers and business managers within minutes. Saving over an hour on every submitted finance application – this is a win for customers, business managers and business owners." said Penhaligon.
With the ability to integrate at all levels of the business, a customer's first interaction with the YOUx product stack is likely to be online during their initial vehicle and finance research. Encountering YOUxApply at the online point-of-sale of the dealership website, alongside dealer stock, within the finance page and elsewhere throughout the website.
YOUxApply a mobile first web application, which enables customers to easily self-serve vehicle finance, obtaining a conditionally pre-approved finance application in less than a minute. As the industry's most powerful and complete self-service financial tool, YOUxApply boasts a:
- Powerful lender matching engine: YOUx is working with 80+ Australian lenders, including 87% of Australia's OEM branded lenders
- Finance penetration waterfall: with lender priority floorplan protection and alternate panel tiers
- Live quote & lender pre-approval: managing expectations, qualifying and giving transaction confidence to prime, near prime and subprime applicants.
- Data verification and validation: from proprietary tech and 3rd party data bureau APIs to screen and quality customers against credit score, AML, fraud, Adverse media and politically exposed persons.
- Full lender-specific finance applications: with supporting documents
- Direct-to-lender submissions: for true zero-touch opportunities transmitted directly to lenders without any requirement for dealership storage of sensitive customer documents or data.
- And an always-on, 24/7 online portal: via native low-code dealership website integration
Once qualified, customer submissions are immediately available to the dealer business manager via YOUxManage, where pre-approved customer applications then can be finalised by dealer staff. The YOUxManage platform allows for:
- Paperless applications, with increased accuracy and security of personal details and data
- A single source for all applications, with real-time updates to dealership staff worklists and transparent KPI tracking
- Face-to-face or over the phone customer applications in-platform, delivering:
- Quick quote: For instant customer qualification of borrowing capacity, lender eligibility and commission modeling.
- Share collaborative application links: For the business manager and the customer to co-complete regardless of their locations
- Request docs & signatures electronically: Making it an easy and paperless process to obtain privacy consent and document execution
- All documentation stored: Removing the requirement and risk of storing customer documents and data in the dealership
- Submit directly to lenders: Improve efficiency and accuracy with single-click LenderDirect submissions
In the dealership, YOUxScan turns every surface in the dealership into a self-service finance opportunity via a suite of QR-Code activated collateral suite. Once scanned, YOUxApply launches on the customer's mobile device. The customer can then start their finance journey or even pick-up where they left off and progress an existing application, simply by verifying their identity with a one-time-code.
YOUxScan gives dealership business managers infinite team flexibility, especially when the 3 o'clock bus arrives and human resources become stretched.
Andrew Moulds, Chief Commercial Officer for YOUx said "The YOUx stack streamlines the entire finance process for our partners and their customers whilst providing significantly higher levels of accuracy. Customer data is instantly verified and validated; including serviceability, credit score, income, identity and fraud detection."
"The verified and validated customer data is then matched by YOUx's matching engine with 100s of live credit policy data points across 80+ lenders of credit policy."
YOUx delivers pre-approved, lender matched and fully completed finance applications - with supporting documents, directly to business managers for a final check or, directly to the lender for processing.
As an added bonus, YOUx also provides access to the YOUxLodge Success Gurus, asset finance and technology experts, to onboard and train the dealership teams, offer finance scenario support and process dealership finance opportunity overflow, at any stage of the opportunity or application.
Available seven days a week, the YOUxLodge Success Gurus are available to fill in when dealership staff are ill, on leave, or trade is busy. Helping to improve finance conversion, reduce wait times for customers and remove dealer principal resource anxiety. When required, YOUxLodge also offers extra lending panel coverage for sites that require lending panel support.
The ultimate technology and fulfilment solution for dealers, YOUx launches on June 7, with the company announcing the progressive activation of several already signed OEM and franchise dealership customers over the coming weeks. For further information on YOUx and its services, visit www.youxpowered.com.au or visit our FAQs at www.youxpowered.com.au/faq
ABOUT YOUx
YOUx (previously DriveIQ Technology) delivers powerful vehicle finance technology and fulfilment products designed for multi-level business growth; including OEM manufacturers, dealers, and lenders. With unique product features to better serve their customers' vehicle finance needs in a faster, more compliant and accurate way than ever before. Welcome to YOUx.
For more informaion please contact:
Alex Rogers
Marketing Director
0420 688 484
alex@youxpowered.com.au