Perth-based truck dealership, Kenworth DAF W.A., has won the
2008 DAF Dealer of the Year title. The announcement was made at a
PACCAR presentation attended by dealers from across Australia. This
is the first time the dealership has been recognised with the
prestigious award having previously won the DAF Service Dealer of
the Year in 2006.
The Dealer of the Year award is judged on a variety of
performance indicators including dealership performance and image,
new truck sales, customer service, parts and finance support.
Kenworth DAF W.A. proved the most successful at all-round business
excellence and exemplary customer service throughout 2008.
Alan Barnett, Dealer Principal, Kenworth DAF W.A. was immensely
proud of the achievement. "Over the past five years we have
dedicated a lot of time and resources to the DAF product and each
year we have seen growth. DAF is a premium European product with a
distinct focus on driver comfort and safety, making it a great
truck to sell."
"We have a wonderful team of knowledgeable sales and service
experts who are dedicated to the DAF product range - and it is
their efforts that have helped win this award," Alan said. "The
company has invested in the infrastructure to support the product,
but it takes dedicated employees to make it all work in
harmony."
"I'd like to also thank our loyal customers for their business,"
he continued. "Their trust has allowed us to introduce them to the
DAF product resulting in a better experience for all."
Kenworth DAF W.A. moved to new premises four years ago after an
investment of $10 million. The award-winning dealership is part of
the CJD Equipment company and services the entire state of Western
Australian.
Established in 1974, CJD Equipment is recognised and trusted for
its focus and commitment to the transport, construction and mining,
agricultural and forestry industries of Australia. From a modest
but solid beginning back in the early seventies, the company has
grown to become one of the largest and most successful privately
owned equipment distributors in Australia today.
In presenting the award, Brad Wolstenholme, General Manager, DAF
Trucks Australia congratulated the dealership. "The proactive
management at Kenworth DAF W.A. plan for success by investing in
staff, training and facilities. Not only that, their commitment to
DAF customers is demonstrated by providing them with the best
service before, during and after the sale."
"Kenworth DAF W.A. shows common purposes across all departments
and provides excellent customer facilities. We are proud to see the
DAF Dealer of the Year award travel west as this dealership is
active in supporting DAF's new technology and sales and marketing
programmes," he added.
New and used truck sales, an ALLRig parts supermarket and
state-of-the-art service facilities with 24 service bays including
six fast lube service pits are all available at this premier
dealership. A 24-hour breakdown and emergency parts service
provides peace of mind for their customers.
DAF Trucks Australia, a division of PACCAR Australia Pty Ltd,
distributes a range of medium and heavy-duty trucks throughout
Australia. PACCAR is a global technology leader in the design,
manufacture and customer support of high-quality light, medium and
heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.
It also provides financial services and information technology and
distributes truck parts related to its principal business.
For more information, contact:
Clara Hornley
DAF Brand Manager
DAF Trucks Australia
Tel: (03) 9396 9180
Email: clara.hornley@paccar.com